Instigator Blog - Latest Comments in Is Home Depot Scamming People With Fake Comments?

Re: Is Home Depot Scamming People With Fake Comments?

flyonthedog — Fri, 09 Oct 2009 17:38:58 -0000

who cares

Re: Is Home Depot Scamming People With Fake Comments?

raylanfear — Fri, 09 Oct 2009 11:19:33 -0000

Employees, managers, supervisors or shareholders.

For anyone that purchased or had a 401 plan under Home Depot Futurebuilder during June 2001 until present, there is a class action lawsuit pending. For information contact:

Law Office of Alfred G. yates Jr
519 Allegheny Building
Pittsburgh, PA 15219 or
Call 412 391 5164 or 800 391 5164

Re: Is Home Depot Scamming People With Fake Comments?

Michelle — Tue, 26 May 2009 17:54:02 -0000

Knowing someone who works at THD, I know if they are to post a comment , good, bad, or otherwise, they are tracked and that person is terminated. Is losing a job worth posting comments for a product ? I think not.

Re: Is Home Depot Scamming People With Fake Comments?

strat — Sun, 24 May 2009 12:03:56 -0000

Two weeks ago I created an account at Home Depot and entered two negative reviews. I just checked back to ensure that the reviews were in fact posted by Home Depot to their web site. To my surprise, not on were the negative reviews not posted, but my account was deleted as well.

My take on this is that Home Depot does NOT want negative reviews.

FYI - I posted on a Honeywell humidifier and a Ridgid sump pump.

Re: Is Home Depot Scamming People With Fake Comments?

Norman — Thu, 07 May 2009 15:32:13 -0000

I noticed the same thing from the Lowes website when I was looking up the Electrolux vacuums. I look online at reviews all the time and know most people write the way they speak, but many of these five star comments seam more like stories in a book rather than a person talking. It's as if a professional writer was hired to place these comments. I even wrote a comment on their website, but they screen all the comments so it wasn't posted.

This is what I wrote:

“The five star comments appear to be staged. I have no opinion on this product because I have never used it. I am a college student and I have taken many English courses, so I am aware of certain styles of argumentative writing. They usually start with a first sentence that grabs your attention, sentences that support the first sentence, and a final strong statement that sums it all up, which all of these comments have. The comments are all well written as if done by an English major, which most of us are not. If you look at the other higher priced Electrolux vacuums, then you will notice the same writing style at similar dates; for example, the CAPS LOCK in the early part of the year. They seam fake and I just want others to take a second thought before getting to excited about these claims.”

Re: Is Home Depot Scamming People With Fake Comments?

henry golden — Tue, 31 Mar 2009 19:23:08 -0000

Home Depots could care less about the customer. All they want is credit cards and extended warranties. They're profits centers that are sold to a third party. Citigroup takes the credit cards and the extented warranties go to the highest bidder. The same holds true for home improvements - the customer thinks it's Home Depot, but in reality the jobs go to a third party and Home Depot gets a percentage. It's not Home Depot doing the work, it's a third party!!!!!
Shop around, in this economy there are lots of deals out there, in fact you'll probable get a BETTER job.

Re: Is Home Depot Scamming People With Fake Comments?

Cheryl — Tue, 17 Mar 2009 23:19:39 -0000

Home depot sucks! I ordered window coverings in Dec '08 and I still don't have them. I called March 17th to get a refund. I got a call saying it is too late they are being shipped. Every month they call and tell me that they are delayed. The customer service rep told me "well I left a message." Whoooppeee! A jr. high kid can do that! She never apologized or offered any solutions. I talked to a friend who got their window coverings from Sears and they got them in three weeks. Jerks took my money and screwed me over. F***ers!!

Re: Is Home Depot Scamming People With Fake Comments?

celebrity — Tue, 27 Jan 2009 05:21:53 -0000

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Re: Is Home Depot Scamming People With Fake Comments?

Patricia — Sat, 24 Jan 2009 02:16:31 -0000

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Re: Is Home Depot Scamming People With Fake Comments?

Avy — Fri, 21 Nov 2008 15:03:35 -0000

Good information! thank you!

Re: Is Home Depot Scamming People With Fake Comments?

Tory — Fri, 21 Nov 2008 10:20:05 -0000

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Re: Is Home Depot Scamming People With Fake Comments?

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Re: Is Home Depot Scamming People With Fake Comments?

Gary — Tue, 25 Mar 2008 12:43:21 -0000

I have worked at Home Depot for a little over a year now. I went there because I had always heard it was a good place to work and they pay better than the competition. I soon came to realize that it probably was that way 'in the beginning' but it certainly isn't true now.

From what I can gather it appears things took a turn for the worse when the founder retired turning over the reins to others who are interested ONLY in the bottom line and their wallets. They really do not give a rat's patoot about the assiciates who are in the trenches. They, like many other retailers, have cut their staff and expect those who remain to take up the slack with no additional compensation. This is the main reason why a customer may go there and not find anyone to help them. If they do find help then quite often that associate is not fully knowledgable about the product or service.

Please don't jump to the conclusion that the associate doesn't care. THD makes big promises in terms of 'making a career.' Take training for example. They tout excellent training. But it's all web-based with cartoon characters talking smack. There is no real-world, hands-on training. You view the tedious session and take a multiple choice quiz then that's it! You're thrown to the wolves! They expect you to help cover multiple departments. I work in the hardware department. I quickly found out I had a great deal to learn there and even after 14 months I still find myself stumped. Next door is plumbing where at least 50% of the time there is no or at least inadequate coverage for numerous reasons (someone called in sick, someone quit or was fired and nobody has been hired to replace them, they worked overtime sometime in the past week so they had to leave early to 'cut' that overtime, etc etc) so, because of my close proximity to that department, I get asked for help in plumbing; "Excuse me sir, can you help me over here in plumbing"? My stock answer is, "Well, I'm willing to try but I really don't know much about it". The worst is someone with the stem out of a faucet that they want to replace. What a sad joke. There are so many variations on things like that and THD can't begin to stock them all. Add the fact that I have no experience in repairing faucets and you have an extremely frustrating exercise in futility, for both the customer and the associate. Are there people out there with that knowledge who THD could hire? You bet there are. But they didn't gain that knowledge overnight, it took years. And are they going to share that knowledge and experience while putting up with the corporate mindset and resulting frustrations for $9 an hour? Not for long.

Sorry, just venting. But try to keep all this in mind when you shop anywhere, not just at Home Depot. Working retail is no picnic.

Re: Is Home Depot Scamming People With Fake Comments?

Stefanie — Thu, 14 Feb 2008 17:37:48 -0000

Very true, Mike. I knew a guy who had worked in Home Depot for years throughout school and eventually decided that he wanted to keep working there in higher positions (as opposed to pursuing the "rat race"). He ended up leaving and going to an office job because they required 10-20 fewer hours every week than the Home Depot job, plus the pay was better.

Re: Is Home Depot Scamming People With Fake Comments?

Phet — Wed, 13 Feb 2008 19:18:05 -0000

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Re: Is Home Depot Scamming People With Fake Comments?

mike — Sun, 20 Jan 2008 15:23:59 -0000

I just have to ask after reading these boards. I feel sorry for the employees of home depot. The pay sound to be a tad on the low side. But once you get into decent pay you have to work 55 plus hours. I guess you cannot have a family, life, hobbies or anything else when you have to work that many hours. Do you know that the USA work there employees more hours then ANY country in the "free" world". That is a fact just research it. I do not understand why someone would want to throw away the best part of there life working so many hours. Have you guys looked into unions? I am not pushing a union or saying it is the best thing. I do know and it is a fact that unuion people tend to make an average of 34% more money. Just something to think about. And no a company cannot fire you for trying to get a unuion. If they do you will become very rich because it is against the law for any company to try to stop you from joining a unuion.. Do as you want it if your future and you only live once. Enjoy it with better wages and benifits.

Click here: Retail, Wholesale and Department Store Union (RWDSU)

Re: Is Home Depot Scamming People With Fake Comments?

Jamie — Thu, 18 Oct 2007 09:57:38 -0000

I have been to Home Depot many times and wonder sometimes why I keep going. No one there to help. Once I did get some help and I purchased blinds from them. We had the installer come back 3 times and each time he made a miss of things by not doing what the manager had instructed him to do. In the end after the last muff up, I asked him to leave my home. He refused. I placed his tools on the front step and asked him again to please leave my home. He refused. I made me sign his work order where I quickly recounted he mistakes and he refusal to leave at which point he finally left. The department manager then come in and reinstalled the blinds and repaired the damage but still to this day... two years later... they still are too long for the space... they do not work properly and are in fact had to be removed a few weeks ago and were returned to the manufacturer for repair. At the moment I have no privacy in my home because those $1,200 blinds are not in the window and in for repair.
I have also had bad experiences in with other items purchases or when trying to purchase from the Home Depot. I know shop Rona and speciality shops... much the wiser in Toronto.

Re: Is Home Depot Scamming People With Fake Comments?

pete — Sun, 23 Sep 2007 05:26:00 -0000

With home depot posting poor results, with a poor outlook for 2008, you would think they would work harder on improving their pofile, at present it is falling like a stone

Re: Is Home Depot Scamming People With Fake Comments?

David — Wed, 27 Jun 2007 21:00:42 -0000

I work for The Home Depot, and you may like to know that if I were to get cought sending in dummy customer comments, trying to make us, (The Home Depot) "look good" I could very well be out of a job. I see every week the letters written to my store, and the ones you have posted at the top of this page would fit in quite nicely. Some one just pulled a boner picking ones that were so much alike.

Re: Is Home Depot Scamming People With Fake Comments?

Jim Ward — Mon, 04 Jun 2007 16:57:56 -0000

As a contractor in the Pottstown, Pa area I must speak up about the Home depot there. I took my clients to the store to pick out kitchen cabinets, Big mistake!!!!!! When the cabinet arrived they were the wrong sizes, missing part, broken cabinets that were glued and sent out to the project. After all of the problem we ask to have one of their managers come out to the project, He did and stated to the owner mother and the other contractor that were there that we will take care of the home owner and we will also take care of the contractor., Well to make it short I'm out $4,000.00 because I believed the Manager his name by the way is Cory in Kitchens and Bath. So If you ever have the chance to do business with that store BE CAREFILL OF WHO YOU ARE TALKING TO AND IF THEY MAKE ANY KIND OF PROMISS GET IT IN WRITTING

Re: Is Home Depot Scamming People With Fake Comments?

Mike Used To Be Home Depot — Fri, 25 May 2007 09:04:55 -0000

I agree 100% that the comments are probably from an "imaginary' source. But I doubt anyone in Home Depot from a management level up did it. I suggest that a store associate might have done it, to make their department look better (at least in their mind). I don't think a vendor rep would devote the time it takes to do it. But if someone has that kind of time...as you say, it looks fishy, but for better or worse, it caught your attention. And, shifting subjects, Cindy, whose post I am reading, is right too - when you go in a Depot now, see how they have diversified and are selling clothing, candies, sodas (other than from a machine)to keep people coming in. Many sales there are based on the ability of the individuals to create trust and familiarity with their local market, but with the bread and butter housing industry slowed, they are hurting, but with over 350,000 employees and a fortune 15 position, they sure aren't going to tell you. Plus they own many of the brands they sell, and other brand name products are watered down versions of the manufactured originals. Okay, posted a lot, but whatareyougonnado? They are a big company, and like a celebrity, will always attract positive and negative attention.

Re: Is Home Depot Scamming People With Fake Comments?

Cindy (The 15 Minute Dating Bl — Wed, 23 May 2007 00:00:21 -0000

In light of this article there also appears to be some negative publicity regarding Home Depot in my neighborhood involving building supplies.

With the recent housing market plummeting and 50% drop in earning for the 1st quarter, I would say they are in a bit of trouble now..

Re: Is Home Depot Scamming People With Fake Comments?

Aaron Bassett — Sat, 19 May 2007 15:31:37 -0000

Although made by different companies the 3 rugs could all be from the same whole-saler which is supplying homebase and it could be this company which is trying to boost the sales on their products?

That kind of thing annoys me not because of the sneakiness of trying to falsify reviews, but because they can't even put any effort in. How hard would it have been to make up 3 different stories. A new one for each rug.

Any project/plan can fail if you don't pay attention to the details...including the under-handed ones it seems :)

Re: Is Home Depot Scamming People With Fake Comments?

Kali — Wed, 16 May 2007 00:08:54 -0000

Sounds a little Stepford to me if you know what I mean. I purchased a mop bucket from home depot based on the "comments". Might wanna think twice next time...glad I stumbled upon your blog today!

Re: Is Home Depot Scamming People With Fake Comments?

Bopp — Fri, 20 Apr 2007 01:27:30 -0000

Also, an interesting point of view. Basically claiming where would the laws end..

http://www.intuitive.com/bl...