http://instigatorblog.disqus.com/Focused on startups, entrepreneurship and social mediaenMon, 24 Sep 2007 14:14:16 -0000http://www.instigatorblog.com/warning-do-you-know-your-best-customers/2007/09/10/#comment-1648711Lots of ideas about getting to know your customers better -- and I must admit, useful too.lotusflowerMon, 24 Sep 2007 14:14:16 -0000http://www.instigatorblog.com/warning-do-you-know-your-best-customers/2007/09/10/#comment-1648709lol, I feel so special, people want to know that much about me.nakedjonnyMon, 10 Sep 2007 15:18:36 -0000http://www.instigatorblog.com/warning-do-you-know-your-best-customers/2007/09/10/#comment-1648710Have you read Made to Stick yet?<br><br>That's one of the things they highlighted -- that successful companies know exactly who their customers are, and even have names for them. So when it comes time to design features, or change something they can put themselves in the mindset of the customer.engtechMon, 10 Sep 2007 14:54:25 -0000